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U.S. Department of Health and Human Services Office of Disease Prevention and Health Promotion

Patient Engagement Playbook

About this resource:

HHS Non-systematic Review

Source: U.S. Department of Health and Human Services

Last Reviewed: May 2019

Workgroups: Health Communication and Health Information Technology Workgroup

The Patient Engagement Playbook is designed to help clinicians, staff from medical practices and hospitals, and others use health information technology (health IT) to engage patients . It offers tips and best practices from clinicians and health systems, with chapters on:

  • Making enrollment easier
  • Activating portal features 
  • Offering accessible, understandable information
  • Allowing portal access
  • Integrating patient-generated data and electronic health records
  • Making the most of Application Programming Interface and other health IT tools
  • Improving appointments with health IT

Health IT is intended to support better communication, care, and outcomes.

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Objectives related to this resource (1)

Increase the proportion of adults offered online access to their medical record — HC/HIT‑06
Target met or exceeded

Suggested Citation

1.

U.S. Department of Health and Human Services, Office of the National Coordinator for Health Information Technology. (n.d.). Patient Engagement Playbook. Retrieved from https://www.healthit.gov/playbook/pe/