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U.S. Department of Health and Human Services Office of Disease Prevention and Health Promotion

Increase the proportion of adults offered online access to their medical record — HC/HIT‑06 Data

National Status: Target met or exceeded

  
Learn more about our data release schedule

Most Recent Data:
85.6 percent (2024)

National Target:
63.0 percent

Desired Direction:
Increase desired

National Baseline:
61.4 percent of adults aged 18 years and over reported that they were offered online access to their medical record by a health care provider or insurer in 2017

Disparities data are only available for some selections.

View CI in the chart by hovering over a data point.

View SE in the chart by hovering over a data point.

Confidence Interval (CI) not available Standard Error (SE) not available Confidence Interval (CI) and Standard Error (SE) are not available

Display data for:

Adults offered online access to their medical record, 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
Total
61.4
CI 58.4 / 64.2
SE 1.438
70.3
CI 67.4 / 73.0
SE 1.386
72.0
CI 69.3 / 74.5
SE 1.293
81.1
CI 79.1 / 83.2
SE 1.020
85.6
CI 84.2 / 87.0
SE 0.685

Adults offered online access to their medical record by Sex, 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
Male
53.4
CI 48.3 / 58.4
SE 2.528
66.0
CI 61.5 / 70.2
SE 2.174
67.4
CI 63.2 / 71.3
SE 2.007
75.4
CI 72.1 / 78.8
SE 1.670
82.5
CI 79.9 / 84.9
SE 1.224
Female
69.1
CI 65.4 / 72.5
SE 1.784
74.3
CI 70.9 / 77.5
SE 1.660
75.7
CI 71.8 / 79.2
SE 1.842
86.3
CI 84.3 / 88.4
SE 1.007
89.4
CI 87.4 / 91.2
SE 0.930

Adults offered online access to their medical record by Race/Ethnicity, 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
American Indian or Alaska Native only
43.4
CI 12.5 / 80.4
SE 20.553
34.5
CI 10.4 / 70.6
SE 17.045
56.1
CI 23.9 / 83.9
SE 17.234
DSU
74.8
CI 49.6 / 90.0
SE 10.374
Asian only
61.9
CI 47.0 / 74.8
SE 7.069
66.0
CI 56.5 / 74.5
SE 4.513
74.5
CI 63.1 / 83.3
SE 5.068
75.2
CI 61.3 / 89.1
SE 6.925
81.3
CI 72.4 / 87.8
SE 3.840
Native Hawaiian or Other Pacific Islander only
47.5
CI 10.5 / 87.5
SE 25.357
59.5
CI 16.1 / 91.8
SE 24.399
79.8
CI 48.2 / 94.4
SE 11.606
53.0
CI 28.4 / 77.5
SE 12.210
36.7
CI 19.0 / 58.9
SE 10.461
Black or African American only
56.9
CI 47.8 / 65.6
SE 4.459
59.0
CI 53.4 / 64.3
SE 2.724
64.3
CI 57.4 / 70.7
SE 3.329
79.8
CI 75.6 / 84.0
SE 2.079
80.9
CI 75.8 / 85.1
SE 2.310
White only
64.8
CI 61.3 / 68.1
SE 1.692
73.2
CI 69.8 / 76.4
SE 1.641
74.5
CI 71.2 / 77.6
SE 1.576
83.6
CI 81.6 / 85.6
SE 0.992
87.8
CI 86.0 / 89.5
SE 0.866
2 or more races
57.6
CI 42.6 / 71.3
SE 7.329
81.4
CI 65.4 / 91.1
SE 6.349
75.9
CI 59.5 / 87.1
SE 6.925
84.3
CI 74.7 / 94.0
SE 4.791
91.1
CI 85.0 / 94.9
SE 2.393
Hispanic or Latino
46.4
CI 37.2 / 55.7
SE 4.663
61.5
CI 54.9 / 67.8
SE 3.215
58.8
CI 49.8 / 67.2
SE 4.374
68.9
CI 63.5 / 74.2
SE 2.655
78.6
CI 74.3 / 82.4
SE 2.002
Not Hispanic or Latino
65.1
CI 61.6 / 68.4
SE 1.712
72.7
CI 69.5 / 75.6
SE 1.517
75.6
CI 72.4 / 78.5
SE 1.500
83.8
CI 81.6 / 86.0
SE 1.093
87.7
CI 85.8 / 89.3
SE 0.888
American Indian or Alaska Native only, not Hispanic or Latino
44.0
CI 5.5 / 91.4
SE 31.904
12.4
CI 0.0 / 99.4
SE 38.388
56.4
CI 15.0 / 90.5
SE 24.407
DSU
73.3
CI 18.2 / 97.1
SE 24.449
Asian only, not Hispanic or Latino
59.3
CI 44.3 / 72.7
SE 7.270
67.2
CI 57.2 / 75.9
SE 4.710
78.3
CI 67.8 / 86.1
SE 4.536
75.1
CI 61.0 / 89.3
SE 7.040
83.7
CI 73.3 / 90.5
SE 4.255
Native Hawaiian or Other Pacific Islander only, not Hispanic or Latino
0.0
100.0
SE 0.000
82.3
CI 15.0 / 99.2
SE 23.746
86.5
CI 63.3 / 109.6
SE 11.519
28.4
CI 6.8 / 68.2
SE 17.071
Black or African American only, not Hispanic or Latino
61.1
CI 51.3 / 70.1
SE 4.736
58.7
CI 52.2 / 64.9
SE 3.181
66.8
CI 59.2 / 73.7
SE 3.618
80.9
CI 76.4 / 85.3
SE 2.231
81.4
CI 75.8 / 85.9
SE 2.502
White only, not Hispanic or Latino
66.6
CI 62.2 / 70.7
SE 2.114
75.1
CI 71.5 / 78.4
SE 1.725
76.7
CI 73.2 / 79.9
SE 1.670
86.4
CI 84.3 / 88.5
SE 1.056
89.4
CI 87.3 / 91.1
SE 0.953
2 or more races, not Hispanic or Latino
57.9
CI 39.6 / 74.3
SE 9.001
83.8
CI 67.1 / 92.9
SE 6.276
82.3
CI 62.3 / 92.9
SE 7.512
83.1
CI 70.1 / 96.1
SE 6.454
91.0
CI 83.6 / 95.2
SE 2.794

Adults offered online access to their medical record by Age group, 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
18-44 years
61.3
CI 55.5 / 66.8
SE 2.818
71.2
CI 66.9 / 75.2
SE 2.088
72.2
CI 66.9 / 76.9
SE 2.486
79.1
CI 74.9 / 83.3
SE 2.088
86.3
CI 83.8 / 88.4
SE 1.155
18-24 years
71.1
CI 54.4 / 83.6
SE 7.402
73.6
CI 60.6 / 83.4
SE 5.738
62.2
CI 47.0 / 75.3
SE 7.238
69.7
CI 59.2 / 80.2
SE 5.236
79.2
CI 69.4 / 86.5
SE 4.246
25-44 years
58.9
CI 52.0 / 65.4
SE 3.359
70.5
CI 65.7 / 74.9
SE 2.301
75.5
CI 71.1 / 79.4
SE 2.073
81.8
CI 77.0 / 86.6
SE 2.394
88.2
CI 85.3 / 90.6
SE 1.320
45-64 years
61.6
CI 57.4 / 65.6
SE 2.042
69.1
CI 64.7 / 73.2
SE 2.121
73.7
CI 69.8 / 77.3
SE 1.874
83.8
CI 81.0 / 86.6
SE 1.387
87.1
CI 84.3 / 89.5
SE 1.277
45-54 years
60.6
CI 53.7 / 67.0
SE 3.328
67.2
CI 61.0 / 72.9
SE 2.959
75.0
CI 68.6 / 80.5
SE 2.973
84.6
CI 80.3 / 88.8
SE 2.131
86.9
CI 82.4 / 90.4
SE 1.977
55-64 years
63.2
CI 57.6 / 68.5
SE 2.707
71.8
CI 67.2 / 76.1
SE 2.217
72.1
CI 67.1 / 76.7
SE 2.386
82.9
CI 79.5 / 86.4
SE 1.723
87.3
CI 84.5 / 89.6
SE 1.264
65 years and over
63.4
CI 59.4 / 67.2
SE 1.952
71.4
CI 67.5 / 75.1
SE 1.899
67.8
CI 63.2 / 72.0
SE 2.175
83.3
CI 80.0 / 86.6
SE 1.646
83.2
CI 79.7 / 86.1
SE 1.592
65-74 years
65.5
CI 60.0 / 70.6
SE 2.632
73.1
CI 68.5 / 77.3
SE 2.179
74.3
CI 68.6 / 79.3
SE 2.673
83.3
CI 80.0 / 86.6
SE 1.646
85.4
CI 81.5 / 88.7
SE 1.780
75-84 years
63.0
CI 53.8 / 71.2
SE 4.377
70.2
CI 63.0 / 76.5
SE 3.370
61.6
CI 53.8 / 68.9
SE 3.766
78.9
CI 73.3 / 84.5
SE 2.783
80.4
CI 71.3 / 87.2
SE 3.945
85 years and over
54.4
CI 39.1 / 68.9
SE 7.640
64.6
CI 52.3 / 75.3
SE 5.814
43.4
CI 29.5 / 58.4
SE 7.381
72.2
CI 62.9 / 81.6
SE 4.655
76.2
CI 62.1 / 86.2
SE 6.037

Adults offered online access to their medical record by Educational attainment, 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
Less than High school
50.3
CI 39.4 / 61.2
SE 5.513
42.0
CI 32.3 / 52.4
SE 5.081
45.8
CI 33.0 / 59.1
SE 6.640
55.8
CI 44.0 / 67.5
SE 5.839
69.0
CI 58.6 / 77.8
SE 4.813
High school
52.5
CI 44.8 / 60.1
SE 3.834
61.0
CI 55.1 / 66.5
SE 2.864
65.8
CI 60.4 / 70.7
SE 2.583
73.6
CI 68.0 / 79.1
SE 2.770
77.0
CI 72.0 / 81.4
SE 2.345
Some college or Associate degree
60.8
CI 54.6 / 66.6
SE 2.983
70.9
CI 66.5 / 74.9
SE 2.094
73.7
CI 69.4 / 77.6
SE 2.037
83.6
CI 79.7 / 87.4
SE 1.899
87.2
CI 84.7 / 89.4
SE 1.147
4-year college degree or more
68.3
CI 63.2 / 73.0
SE 2.448
80.2
CI 77.8 / 82.5
SE 1.177
81.7
CI 77.7 / 85.1
SE 1.844
91.9
CI 90.4 / 93.5
SE 0.773
93.1
CI 91.1 / 94.6
SE 0.855

Adults offered online access to their medical record by Family income, 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
<$20,000
43.8
CI 35.8 / 52.2
SE 4.114
52.8
CI 45.4 / 60.0
SE 3.664
55.3
CI 48.5 / 61.9
SE 3.354
62.5
CI 55.8 / 69.2
SE 3.330
73.9
CI 69.5 / 77.8
SE 2.080
$20,000-<$35,000
60.7
CI 54.0 / 67.0
SE 3.253
67.4
CI 60.7 / 73.4
SE 3.190
62.4
CI 55.1 / 69.2
SE 3.520
74.5
CI 69.5 / 79.6
SE 2.502
76.5
CI 68.6 / 82.9
SE 3.571
$35,000-<$50,000
52.4
CI 44.1 / 60.5
SE 4.129
67.9
CI 60.5 / 74.4
SE 3.497
72.5
CI 65.4 / 78.6
SE 3.303
78.9
CI 74.1 / 83.7
SE 2.383
86.7
CI 81.8 / 90.4
SE 2.120
$50,000-<$75,000
63.9
CI 56.7 / 70.5
SE 3.462
75.7
CI 70.5 / 80.2
SE 2.427
68.8
CI 62.9 / 74.1
SE 2.804
80.6
CI 75.3 / 86.0
SE 2.655
81.9
CI 76.8 / 86.1
SE 2.304
$75,000+
72.1
CI 67.6 / 76.2
SE 2.143
76.6
CI 72.7 / 80.2
SE 1.877
80.9
CI 76.7 / 84.6
SE 1.962
90.9
CI 89.0 / 92.9
SE 0.953
92.7
CI 90.9 / 94.2
SE 0.812

Adults offered online access to their medical record by Health insurance status, 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
Insured
64.1
CI 61.0 / 67.1
SE 1.512
73.1
CI 70.5 / 75.5
SE 1.247
74.3
CI 71.5 / 76.9
SE 1.331
84.3
CI 82.3 / 86.2
SE 0.956
87.6
CI 86.1 / 89.0
SE 0.709
Private
DNC
DNC
DNC
DNC
DNC
Public
DNC
DNC
DNC
DNC
DNC
Uninsured
32.6
CI 19.6 / 49.0
SE 7.508
38.5
CI 27.0 / 51.3
SE 6.161
44.6
CI 31.8 / 58.1
SE 6.685
54.3
CI 44.0 / 64.6
SE 5.118
62.3
CI 54.2 / 69.7
SE 3.876

Adults offered online access to their medical record by Geographic location, 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
Metropolitan
62.4
CI 59.1 / 65.7
SE 1.644
70.8
CI 68.0 / 73.4
SE 1.340
72.6
CI 69.6 / 75.4
SE 1.459
81.4
CI 79.2 / 83.7
SE 1.110
86.7
CI 85.2 / 88.0
SE 0.697
Non-metropolitan
55.0
CI 46.9 / 62.9
SE 4.011
66.7
CI 58.1 / 74.3
SE 4.059
67.7
CI 59.2 / 75.2
SE 4.007
79.0
CI 73.9 / 84.0
SE 2.507
78.7
CI 74.4 / 82.5
SE 2.033

Adults offered online access to their medical record by Marital status, 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
Married/​Cohabiting partner
68.0
CI 64.9 / 70.9
SE 1.508
74.4
CI 71.2 / 77.3
SE 1.509
77.6
CI 74.8 / 80.1
SE 1.333
87.0
CI 85.2 / 88.8
SE 0.897
90.2
CI 88.6 / 91.5
SE 0.737
Divorced, separated, widowed
56.9
CI 51.1 / 62.5
SE 2.860
61.3
CI 56.5 / 65.9
SE 2.356
66.3
CI 62.4 / 70.1
SE 1.916
75.8
CI 72.4 / 79.2
SE 1.698
79.4
CI 75.3 / 83.0
SE 1.918
Never married
51.7
CI 43.5 / 59.8
SE 4.088
67.0
CI 61.0 / 72.4
SE 2.864
64.8
CI 57.7 / 71.2
SE 3.374
71.8
CI 66.3 / 77.4
SE 2.769
80.1
CI 76.3 / 83.5
SE 1.802

Adults offered online access to their medical record by Country of birth, 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
US
62.7
CI 59.0 / 66.2
SE 1.798
DNC
DNC
DNC
DNC
Outside US
53.8
CI 44.1 / 63.3
SE 4.856
DNC
DNC
DNC
DNC

Adults offered online access to their medical record by Veteran status (20 years and over), 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
Veteran
59.8
CI 51.1 / 67.9
SE 4.210
DNC
DNC
DNC
DNC
Non-veteran
62.2
CI 58.7 / 65.5
SE 1.686
DNC
DNC
DNC
DNC

Adults offered online access to their medical record by Disability status, 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
People with disabilities
56.6
CI 42.5 / 69.7
SE 6.930
DNC
66.5
CI 56.5 / 75.3
SE 4.716
73.3
CI 59.6 / 87.1
SE 6.862
81.4
CI 73.3 / 87.5
SE 3.508
People without disabilities
62.1
CI 59.0 / 65.1
SE 1.515
DNC
72.4
CI 69.5 / 75.1
SE 1.404
81.6
CI 79.5 / 83.6
SE 1.020
86.4
CI 85.0 / 87.7
SE 0.684

Adults offered online access to their medical record by Sexual orientation, 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
Straight
62.6
CI 59.9 / 65.4
SE 1.367
70.1
CI 67.2 / 72.8
SE 1.394
72.2
CI 69.2 / 75.0
SE 1.434
82.0
CI 80.0 / 84.0
SE 0.998
85.6
CI 83.9 / 87.2
SE 0.841
Straight, Male
54.4
CI 49.0 / 59.8
SE 2.688
64.6
CI 60.3 / 68.6
SE 2.082
66.1
CI 61.6 / 70.3
SE 2.148
76.6
CI 73.3 / 79.9
SE 1.645
81.8
CI 78.7 / 84.5
SE 1.456
Straight, Female
70.5
CI 66.8 / 73.9
SE 1.768
75.0
CI 71.5 / 78.3
SE 1.679
77.4
CI 73.2 / 81.2
SE 1.980
87.3
CI 85.2 / 89.4
SE 1.042
89.6
CI 87.3 / 91.5
SE 1.045
Gay/​Lesbian
45.2
CI 26.0 / 66.0
SE 10.512
76.6
CI 62.2 / 86.7
SE 6.154
81.5
CI 67.6 / 90.3
SE 5.618
75.8
CI 58.4 / 93.3
SE 8.668
92.1
CI 86.0 / 95.7
SE 2.307
Gay, Male
30.2
CI 13.9 / 53.8
SE 10.372
82.6
CI 64.4 / 92.6
SE 6.913
83.9
CI 65.6 / 93.4
SE 6.750
71.9
CI 47.4 / 96.4
SE 12.209
94.1
CI 85.9 / 97.7
SE 2.671
Gay/​Lesbian, Female
79.7
CI 49.9 / 93.9
SE 11.037
62.7
CI 32.2 / 85.6
SE 14.725
76.6
CI 41.5 / 93.8
SE 13.632
85.4
CI 72.0 / 98.8
SE 6.681
88.0
CI 73.7 / 95.1
SE 5.071
Bisexual
52.4
CI 23.8 / 79.5
SE 15.641
89.1
CI 71.8 / 96.3
SE 5.626
68.8
CI 48.1 / 84.0
SE 9.238
86.2
CI 77.9 / 94.6
SE 4.142
88.6
CI 73.5 / 95.6
SE 5.185
Bisexual, Male
84.3
CI 39.2 / 97.8
SE 13.951
95.1
CI 68.1 / 99.4
SE 5.095
92.2
CI 69.7 / 98.4
SE 5.855
83.2
CI 62.1 / 104.3
SE 10.496
84.1
CI 47.8 / 96.8
SE 11.679
Bisexual, Female
29.7
CI 8.3 / 66.3
SE 15.962
83.7
CI 59.6 / 94.7
SE 8.470
63.4
CI 41.5 / 80.9
SE 10.316
87.1
CI 78.3 / 95.9
SE 4.367
91.3
CI 74.8 / 97.4
SE 4.985

Adults offered online access to their medical record by Gender identity, 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
Male
DNC
DNC
DNC
75.5
CI 72.2 / 78.8
SE 1.651
DNC
Female
DNC
DNC
DNC
86.2
CI 84.2 / 88.3
SE 1.012
DNC
Additional Gender identity
DNC
DNC
DNC
82.0
CI 66.5 / 97.6
SE 7.749
DNC

Adults offered online access to their medical record by Obesity status, 2017-2024 ◊
(percent)
Increase desired

Population 2017 2019 2020 2022 2024
With obesity
59.1
CI 53.2 / 64.7
SE 2.861
72.6
CI 68.4 / 76.4
SE 1.991
73.5
CI 69.3 / 77.4
SE 2.023
82.6
CI 79.9 / 85.3
SE 1.325
86.3
CI 83.8 / 88.4
SE 1.152
Without obesity
62.8
CI 59.0 / 66.4
SE 1.836
69.0
CI 65.4 / 72.4
SE 1.738
71.5
CI 67.7 / 75.0
SE 1.832
80.6
CI 77.5 / 83.7
SE 1.559
85.6
CI 83.7 / 87.3
SE 0.895

Disparity