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U.S. Department of Health and Human Services Office of Disease Prevention and Health Promotion

Decrease the proportion of adults who report poor communication with their health care provider — HC/HIT‑02 Data

National Status: Getting worse

  
Learn more about our data release schedule

Most Recent Data:
11.7 percent (2023)

National Target:
8.0 percent  1

Desired Direction:
Decrease desired

National Baseline:
8.9 percent of adults aged 18 years and over reported poor provider communication in 2017

Disparities data are only available for some selections.

View CI in the chart by hovering over a data point.

View SE in the chart by hovering over a data point.

Confidence Interval (CI) not available Standard Error (SE) not available Confidence Interval (CI) and Standard Error (SE) are not available

Display data for:

Adults who report poor communication with their health care provider, 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
Total
8.9
CI 8.3 / 9.5
SE 0.321
9.0
CI 8.4 / 9.7
SE 0.318
8.9
CI 8.2 / 9.6
SE 0.362
11.7
CI 10.7 / 12.8
SE 0.545

Adults who report poor communication with their health care provider by Sex, 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
Male
8.9
CI 8.0 / 9.9
SE 0.479
8.7
CI 7.8 / 9.6
SE 0.471
8.9
CI 7.8 / 10.0
SE 0.562
11.0
CI 9.4 / 12.5
SE 0.800
Female
8.9
CI 8.1 / 9.6
SE 0.394
9.3
CI 8.5 / 10.0
SE 0.387
9.0
CI 8.1 / 9.9
SE 0.467
12.4
CI 11.0 / 13.7
SE 0.709

Adults who report poor communication with their health care provider by Race/Ethnicity, 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
American Indian or Alaska Native only
DSU
16.5
CI 9.2 / 23.9
SE 3.754
DSU
DSU
Asian only
10.2
CI 7.6 / 12.9
SE 1.362
11.2
CI 7.8 / 14.5
SE 1.701
6.5
CI 3.7 / 9.3
SE 1.422
13.8
CI 8.8 / 18.9
SE 2.577
Native Hawaiian or Other Pacific Islander only
DSU
DSU
DSU
DSU
Black or African American only
8.7
CI 7.4 / 10.1
SE 0.704
8.5
CI 6.9 / 10.0
SE 0.794
9.9
CI 7.6 / 12.2
SE 1.193
12.2
CI 9.5 / 14.8
SE 1.338
White only
8.7
CI 8.0 / 9.4
SE 0.367
8.9
CI 8.2 / 9.5
SE 0.347
8.8
CI 8.0 / 9.6
SE 0.411
11.3
CI 10.1 / 12.5
SE 0.617
2 or more races
10.4
CI 7.0 / 13.8
SE 1.724
9.3
CI 5.8 / 12.8
SE 1.799
11.4
CI 7.2 / 15.5
SE 2.114
15.5
CI 7.5 / 23.5
SE 4.086
Hispanic or Latino
9.9
CI 8.2 / 11.7
SE 0.896
10.1
CI 8.4 / 11.9
SE 0.911
9.4
CI 7.5 / 11.3
SE 0.990
14.6
CI 11.5 / 17.7
SE 1.585
Not Hispanic or Latino
8.8
CI 8.1 / 9.4
SE 0.348
8.9
CI 8.2 / 9.5
SE 0.336
8.9
CI 8.1 / 9.6
SE 0.378
11.3
CI 10.2 / 12.4
SE 0.572
American Indian or Alaska Native only, not Hispanic or Latino
DSU
DSU
DSU
DSU
Asian only, not Hispanic or Latino
10.4
CI 7.6 / 13.1
SE 1.392
10.7
CI 7.4 / 14.0
SE 1.678
6.6
CI 3.8 / 9.4
SE 1.426
14.1
CI 8.9 / 19.2
SE 2.632
Native Hawaiian or Other Pacific Islander only, not Hispanic or Latino
DSU
DSU
DSU
DSU
Black or African American only, not Hispanic or Latino
8.8
CI 7.4 / 10.2
SE 0.711
8.2
CI 6.7 / 9.7
SE 0.777
9.7
CI 7.3 / 12.1
SE 1.225
12.0
CI 9.2 / 14.7
SE 1.395
White only, not Hispanic or Latino
8.5
CI 7.7 / 9.3
SE 0.417
8.8
CI 8.0 / 9.5
SE 0.380
8.7
CI 7.9 / 9.5
SE 0.431
10.8
CI 9.5 / 12.1
SE 0.657
2 or more races, not Hispanic or Latino
11.1
CI 7.3 / 14.9
SE 1.932
9.1
CI 5.3 / 12.9
SE 1.936
11.0
CI 6.6 / 15.3
SE 2.208
DSU

Adults who report poor communication with their health care provider by Age group, 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
18-44 years
10.8
CI 9.6 / 12.1
SE 0.624
10.4
CI 9.0 / 11.7
SE 0.667
10.4
CI 9.1 / 11.6
SE 0.636
15.8
CI 13.7 / 17.9
SE 1.074
18-24 years
10.0
CI 7.7 / 12.3
SE 1.180
9.9
CI 6.9 / 12.9
SE 1.543
11.3
CI 8.2 / 14.5
SE 1.616
16.8
CI 11.6 / 22.0
SE 2.662
25-44 years
11.1
CI 9.7 / 12.5
SE 0.703
10.5
CI 9.2 / 11.8
SE 0.668
10.1
CI 8.7 / 11.5
SE 0.718
15.5
CI 13.3 / 17.8
SE 1.131
45-64 years
8.7
CI 7.8 / 9.7
SE 0.491
9.5
CI 8.5 / 10.5
SE 0.522
9.5
CI 8.2 / 10.8
SE 0.676
10.9
CI 9.4 / 12.5
SE 0.796
45-54 years
8.5
CI 7.1 / 9.9
SE 0.726
10.5
CI 9.0 / 11.9
SE 0.735
9.9
CI 7.9 / 12.0
SE 1.035
10.9
CI 8.7 / 13.1
SE 1.117
55-64 years
8.9
CI 7.6 / 10.2
SE 0.667
8.7
CI 7.4 / 10.0
SE 0.657
9.1
CI 7.4 / 10.8
SE 0.862
11.0
CI 8.8 / 13.2
SE 1.132
65 years and over
6.2
CI 5.2 / 7.1
SE 0.475
6.4
CI 5.5 / 7.4
SE 0.471
6.2
CI 5.3 / 7.1
SE 0.451
7.3
CI 6.1 / 8.4
SE 0.606
65-74 years
5.9
CI 4.8 / 7.0
SE 0.568
6.4
CI 5.3 / 7.5
SE 0.575
6.3
CI 5.2 / 7.4
SE 0.578
7.6
CI 5.8 / 9.4
SE 0.930
75-84 years
6.7
CI 4.9 / 8.5
SE 0.913
7.1
CI 5.2 / 8.9
SE 0.949
5.9
CI 4.4 / 7.4
SE 0.747
7.1
CI 5.3 / 9.0
SE 0.935
85 years and over
6.2
CI 3.5 / 8.8
SE 1.344
4.9
CI 2.4 / 7.5
SE 1.292
6.7
CI 4.0 / 9.4
SE 1.379
5.2
CI 2.3 / 8.0
SE 1.458

Adults who report poor communication with their health care provider by Educational attainment, 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
Less than High school
12.6
CI 10.5 / 14.7
SE 1.054
11.9
CI 9.7 / 14.1
SE 1.104
9.7
CI 7.6 / 11.8
SE 1.072
15.3
CI 11.3 / 19.3
SE 2.041
High school
9.4
CI 8.2 / 10.6
SE 0.615
10.5
CI 9.4 / 11.7
SE 0.604
10.6
CI 8.7 / 12.5
SE 0.957
11.0
CI 9.0 / 13.0
SE 1.012
Some college or Associate degree
9.6
CI 8.3 / 10.9
SE 0.663
8.7
CI 7.4 / 10.1
SE 0.671
8.0
CI 6.6 / 9.3
SE 0.667
11.5
CI 9.3 / 13.7
SE 1.128
4-year college degree or more
7.0
CI 6.1 / 7.9
SE 0.452
7.3
CI 6.3 / 8.2
SE 0.480
7.8
CI 6.8 / 8.8
SE 0.507
10.7
CI 9.2 / 12.2
SE 0.777

Adults who report poor communication with their health care provider by Family income (percent poverty threshold), 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
<100
13.1
CI 11.1 / 15.1
SE 1.036
12.8
CI 10.7 / 14.9
SE 1.059
16.0
CI 13.2 / 18.8
SE 1.434
20.6
CI 16.2 / 24.9
SE 2.230
100-199
10.9
CI 9.2 / 12.5
SE 0.837
10.8
CI 9.2 / 12.5
SE 0.843
10.7
CI 8.8 / 12.5
SE 0.944
14.4
CI 11.1 / 17.7
SE 1.676
200-399
8.4
CI 7.2 / 9.5
SE 0.576
9.3
CI 8.2 / 10.4
SE 0.565
9.3
CI 7.9 / 10.7
SE 0.710
12.3
CI 10.1 / 14.5
SE 1.142
400+
7.8
CI 6.8 / 8.7
SE 0.478
7.6
CI 6.7 / 8.5
SE 0.470
7.1
CI 6.1 / 8.0
SE 0.494
9.4
CI 8.1 / 10.7
SE 0.658

Adults who report poor communication with their health care provider by Health insurance status (18-64 years), 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
Uninsured
18.5
CI 13.2 / 23.8
SE 2.710
13.3
CI 8.4 / 18.1
SE 2.466
14.0
CI 9.2 / 18.8
SE 2.443
17.0
CI 9.2 / 24.8
SE 3.987
Any private
8.3
CI 7.5 / 9.1
SE 0.417
8.6
CI 7.7 / 9.5
SE 0.465
9.2
CI 8.2 / 10.2
SE 0.532
12.4
CI 10.9 / 13.8
SE 0.753
Public only
14.8
CI 13.0 / 16.6
SE 0.924
15.5
CI 13.5 / 17.4
SE 0.990
12.7
CI 10.5 / 15.0
SE 1.144
18.3
CI 15.0 / 21.6
SE 1.675

Adults who report poor communication with their health care provider by Health insurance status (65 years and over), 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
Medicare only
7.6
CI 6.0 / 9.2
SE 0.821
7.0
CI 5.4 / 8.6
SE 0.817
5.7
CI 4.4 / 7.0
SE 0.670
5.5
CI 4.0 / 7.1
SE 0.786
Medicare and private
4.5
CI 3.3 / 5.7
SE 0.609
5.4
CI 4.2 / 6.6
SE 0.596
5.3
CI 4.1 / 6.6
SE 0.630
6.9
CI 5.1 / 8.7
SE 0.923
Medicare and other public
9.7
CI 6.6 / 12.8
SE 1.588
8.1
CI 5.9 / 10.4
SE 1.146
11.1
CI 8.3 / 13.9
SE 1.434
14.0
CI 10.3 / 17.8
SE 1.917

Adults who report poor communication with their health care provider by Geographic location, 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
Metropolitan
8.6
CI 8.0 / 9.2
SE 0.322
9.1
CI 8.4 / 9.7
SE 0.343
8.6
CI 7.9 / 9.4
SE 0.366
11.8
CI 10.7 / 13.0
SE 0.583
Non-metropolitan
10.6
CI 8.3 / 13.0
SE 1.207
8.9
CI 7.2 / 10.5
SE 0.825
10.7
CI 8.2 / 13.2
SE 1.285
11.1
CI 8.1 / 14.2
SE 1.551

Adults who report poor communication with their health care provider by Marital status, 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
Married/​Cohabiting partner
7.9
CI 7.1 / 8.7
SE 0.409
7.9
CI 7.2 / 8.7
SE 0.383
7.5
CI 6.6 / 8.4
SE 0.465
9.3
CI 8.0 / 10.6
SE 0.646
Divorced, separated, widowed
9.1
CI 7.9 / 10.3
SE 0.608
9.9
CI 8.5 / 11.3
SE 0.699
9.4
CI 8.2 / 10.7
SE 0.654
12.6
CI 10.3 / 14.8
SE 1.165
Never married
11.1
CI 9.6 / 12.5
SE 0.741
10.9
CI 9.3 / 12.5
SE 0.811
11.9
CI 10.2 / 13.7
SE 0.900
16.6
CI 13.9 / 19.2
SE 1.339

Adults who report poor communication with their health care provider by Country of birth, 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
US
8.7
CI 8.1 / 9.4
SE 0.350
9.0
CI 8.3 / 9.7
SE 0.351
9.0
CI 8.2 / 9.7
SE 0.383
11.9
CI 10.7 / 13.0
SE 0.601
Outside US
9.8
CI 8.2 / 11.4
SE 0.794
9.3
CI 7.5 / 11.0
SE 0.884
8.6
CI 6.8 / 10.3
SE 0.893
10.7
CI 8.1 / 13.4
SE 1.335

Adults who report poor communication with their health care provider by Veteran status (20 years and over), 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
Veteran
7.9
CI 6.1 / 9.8
SE 0.944
8.9
CI 6.5 / 11.4
SE 1.260
14.0
CI 7.7 / 20.2
SE 3.197
11.9
CI 4.9 / 18.8
SE 3.548
Non-veteran
9.0
CI 8.3 / 9.6
SE 0.325
9.1
CI 8.4 / 9.8
SE 0.332
8.8
CI 8.1 / 9.6
SE 0.369
11.6
CI 10.6 / 12.7
SE 0.536

Adults who report poor communication with their health care provider by Disability status, 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
People with disabilities
11.7
CI 10.4 / 13.0
SE 0.655
12.5
CI 11.1 / 13.9
SE 0.715
11.9
CI 10.5 / 13.3
SE 0.714
14.3
CI 12.0 / 16.6
SE 1.180
People without disabilities
8.0
CI 7.2 / 8.7
SE 0.378
8.0
CI 7.3 / 8.6
SE 0.348
7.9
CI 7.1 / 8.7
SE 0.417
10.8
CI 9.7 / 12.0
SE 0.587

Adults who report poor communication with their health care provider by Sexual orientation, 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
Sexual orientation
DNC
DNC
DNC
DNC

Adults who report poor communication with their health care provider by Gender identity, 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
Gender identity
DNC
DNC
DNC
DNC

Adults who report poor communication with their health care provider by Obesity status, 2017-2023 ◊
(percent)
Decrease desired

Population 2017 2019 2021 2023
Obesity status
DNA
DNA
DNA
DNA

Disparity